We are open from 8.30am to 5pm, Monday to Friday. You can call us from 8.15am.
We are closed on public holidays.
Email: info@ballarat.vic.gov.au
Phone: 5320 5500
After hours: Call 5320 5500 and follow the prompts to receive emergency support.
Call using the National Relay Service if you are deaf/hard of hearing or speech-impaired.
Postal address:
City of Ballarat
Wadawurrung Country
PO Box 655 Ballarat, VIC, AUSTRALIA, 3353